Terms and Conditions for Light Goldenmax Solar Energy Limited

Welcome to Light Goldenmax Solar Energy Limited! These terms and conditions outline the rules and regulations for the use of our website and the sale of our products. By accessing this website and purchasing from us, you accept and agree to abide by the following terms.

1. Acceptance of Terms

By using our website and making purchases, you agree to these terms and conditions. We reserve the right to change these terms at any time, and it is your responsibility to review them regularly.

2. Products and Services

  • We are licensed distributors of Must Inverters, Must Lithium-Ion Batteries, Goldenmax, and Green Power Gel Batteries across Kenya and East Africa.
  • Product details and descriptions are subject to change without notice. We strive to ensure accuracy, but we cannot guarantee that all product information on our site is entirely error-free.

3. Payment Terms

  • All purchases must be made through approved payment methods, including M-Pesa, bank transfers, or credit/debit cards.
  • Payment must be completed before orders are dispatched.
  • We reserve the right to cancel or refuse any order due to unauthorized, fraudulent, or illegal transactions.

4. Shipping and Delivery

  • Orders will be processed within 2-5 business days of confirmed payment.
  • Delivery timelines depend on location, and customers will be notified of any delays.
  • Shipping costs will be included in the final price unless otherwise stated.

5. Returns and Refunds

Refer to our Return and Refund Policy for detailed information regarding eligible returns, refunds, and exchange processes. You must comply with the conditions outlined in that policy.

6. Warranty

  • Our products come with a manufacturer’s warranty. The specifics of each product’s warranty will be provided at the time of purchase.
  • The warranty does not cover damages caused by improper use, installation, or failure to follow provided guidelines.

7. Limitation of Liability

  • Light Goldenmax Solar Energy Limited is not liable for any direct or indirect damages arising from the use of our products, including but not limited to product misuse or installation errors.
  • We shall not be responsible for any incidental or consequential damages, including lost profits or savings, even if we were advised of such potential damages.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Light Goldenmax Solar Energy Limited or its content suppliers and is protected by international copyright laws.

9. Privacy Policy

  • We are committed to protecting your privacy and handling your personal data with care. Please review our Privacy Policy for more details on how we collect, use, and store personal information.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Kenya.

11. Contact Information

If you have any questions about these terms, please contact us at info@lightgoldenmax.com or call our customer service at +254799887988